Some of our products are produced using Printify. On their website is says “Because of the nature of print on demand, products are produced to order and are therefore non-refundable.
Once an order is in production, the order can no longer be cancelled, changed or edited as the item may have been created.”

Visit this article to learn about Printify’s refunds and returns policy.

Source: https://help.printify.com/ordering-production-and-shipping/faqs-and-troubleshooting/how-do-i-cancel-an-order